Downloads

Size Download
Download the full Annual Review 2011 5.4mb
Chairman's statement 82kb
Year at a glance 250kb
Chief Executive's statement 212kb
Supercharging the customer experience 1.2mb
Developing our long-term capability 830kb
Review of the year 342kb
Our performance 460kb
Board of Directors 201kb
Summary Directors' report 64kb
Summary report on Directors' remuneration 200kb
Summary financial statement 91kb
Independent Auditors' statement 62kb
Shareholder information 121kb
Glossary of terms 62kb

Shareholder information

To find our more, please visit our corporate site here.

Downloads

Size Download
Download the full Annual Report 2011 6mb
Chairman's statement 1mb
Business review 1mb
Financial review 251kb
Board of Directors 3mb
Corporate governance report 249kb
Report on Directors' remuneration 324kb
Statement of Directors' responsibility 147kb
Independent Auditors' report 149kb
Consolidated financial statements 663kb
Group financial record 160kb
Non-GAAP measures 144kb
Shareholder information 151kb
Glossary of terms 151kb

Shareholder information

To find our more, please visit our corporate site here.